Latest articles from ISG
A look at the future of department stores and how technology can help evolve this troubled store format.
ISG can help enterprises understand the value of narrow AI technologies and design an automation roadmap that includes adoption of these technologies to achieve higher gains.
Microsoft, in recent years, has transformed itself from a software publisher to a software-as-a-service (SaaS) provider, leaving its enterprise customers uncertain about product licensing and the company’s commercial sales model.
A U.S.-based manufacturer with offices in more than 20 countries receives cutting-edge training for its employees on new enterprise-level software and the streamlined processes to go with that software.
Last week at the ISG Sourcing Industry Conference, we conducted a real-time study with swarm technology provider Unanimous AI.
The ISG Provider Lens™ Data Center Outsourcing Archetype Report explores the services for data center management and transformation available in the market today.
This year’s ISG Automation Summit looked beyond RPA to cognitive automation and artificial intelligence (AI) as ways to deliver even greater value to organizations in all sectors.
In-flight entertainment has transformed significantly over the past few decades – from hard disks and displays integrated into individual seatbacks to the latest bring-your-own-device (BYOD) options supported by in-flight connectivity.
This three-part recorded mini-webinar series – HR Technology and the Future Workplace – provides insights through short, pre-recorded webinars on emerging technologies and best practices before, during and after deployment.
Continuing depreciation of the Indian rupee against the U.S. dollar has enterprises wondering about the economic effect on IT and business outsourcing services by India-based providers.
Recent ISG research among robotic process automation (RPA) users in the DACH region reveals that companies aim to increase the number of processes they are automating by nearly 50 percent over the next two years.