ISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.

It is no secret: the global impact of blockchain technology over the next five to ten years will be massive.

In these fast-moving times, when technology is driving such rapid change, organizations must be adaptable – and they must be somewhere on the road to digital transformation.

Enterprises competing in an increasingly digital economy must simultaneously improve performance on four levels.

ISG helped a medical device company design, implement and train a new IT operating model for better quality, reliability and efficiency.

We’ve bundled together some of our latest automation reports, research notes, blogs and webinars into one package, creating a one-stop source of primary research and practitioner advice.

The recent merger of Lithium and Spredfast demonstrates further consolidation of marketing and customer care capabilities in the social media management and customer care industry.

The digital revolution is well underway – and IT and business professionals, companies across industries and geographies, and even whole sectors and business ecosystems are racing to figure out just exactly what “digital” means for them.

Enterprises looking to reduce the cost of ongoing application production support are embracing robotic process automation (RPA) in their applications management services (AMS) outsourcing relationships.

This ISG white paper explores the concept of the digital twin and its potential to offer data-driven insights that enhance products and services, drive predictive maintenance and field service management to provide greater value to the end customer.

HCL Technologies’ acquisition of seven of IBM’s flagship software products represents an amalgamation of offerings – some of which promise a steady cash inflow.

Some organizations may consider information security (InfoSec) as a restriction on innovation and an obstacle to the possibilities new technologies bring.

Companies today are migrating en masse from traditional to agile methodologies primarily, but not exclusively, for product development.

The service desk has long been recognized as a potential vulnerability for enterprises – especially in the age of social media.

La valeur annuelle combinée des contrats au troisième trimestre atteint 3,3 milliards d’euros