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ISG Index™: As-a-Service Sourcing Reaches New Highs in 3Q

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Seamless, Personalized Customer Experience the Focus of Today's Call Centers

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Digital Driving Demand for Sourcing

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ISG Research

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.